New Haven Legal Assistance Association SMS Messaging Program
New Haven Legal Assistance Association, Inc. (NHLAA) offers optional SMS/text messaging to clients and prospective clients for communications related to requests for legal assistance and legal matters.
By opting in to receive SMS/text messages from NHLAA, you agree to these SMS Terms & Conditions.
Types of Messages
SMS/text messages from NHLAA may include:
Appointment reminders
Intake follow-ups
Case-related updates
Requests for information or documents
Other communications related to your request for legal assistance or legal matter
NHLAA does not use this SMS program to send marketing or promotional messages.
Consent to Receive Text Messages
Participation in NHLAA’s SMS messaging program is voluntary.
You may be asked to provide consent by replying YES to a text message from NHLAA requesting permission to communicate with you by SMS/text message.
By replying YES, you agree to receive SMS/text messages from New Haven Legal Assistance Association regarding your request for legal assistance or legal matter.
Consent to receive SMS/text messages is not required as a condition of receiving legal services from NHLAA.
Message Frequency
Message frequency varies depending on your interactions with NHLAA and the needs associated with your request for legal assistance or legal matter.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
NHLAA is not responsible for charges imposed by your mobile carrier for sending or receiving SMS/text messages.
Opting Out
You may stop receiving SMS/text messages from NHLAA at any time by replying STOP to an NHLAA text message.
After you reply STOP, you will no longer receive SMS/text messages from NHLAA unless you subsequently provide consent to receive messages again.
Help and Support
For assistance with NHLAA SMS/text messaging, reply HELP to an NHLAA text message.
You may also contact New Haven Legal Assistance Association at:
Phone: 203-946-4811
Website: https://nhlegal.org/contact-us/
Mobile Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Delivery of SMS/text messages may be affected by your mobile carrier, mobile device, service availability, or other factors outside NHLAA’s control.
Privacy
NHLAA respects the privacy and confidentiality of individuals who use our SMS/text messaging services.
Mobile phone numbers, SMS consent information, and SMS opt-in/opt-out data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
For additional information about how NHLAA handles personal information and SMS/text messaging data, please review our Privacy Policy:
https://nhlegal.org/privacy-policy/
Changes to These Terms
NHLAA may update these SMS Terms & Conditions periodically to reflect changes to our messaging practices, services, technology, or applicable requirements.
We encourage users of our SMS messaging program to review these terms periodically.
Contact Us
If you have questions about these SMS Terms & Conditions or NHLAA’s SMS messaging program, please contact:
New Haven Legal Assistance Association, Inc.
205 Orange Street
New Haven, CT 06510
Phone: 203-946-4811
Website:
https://nhlegal.org/
Contact:
https://nhlegal.org/contact-us/